Visiting Hours

Effective April 29, 2022, visitors are permitted for our patients in Acute care and Long-term care.


  • We will not impose a limit on the number of different visitors per day – however, one visitor at a time will be permitted. Exception: Children under the age of 12 are now allowed to visit, but must be accompanied by an adult and masks are mandatory.
  • TO CLARIFY: All children aged 12 and up are to be considered an adult and therefore can visit patients by themselves.
  • All visitors, including children, must be screened, and masks are mandatory during the entire visit.
  • Afternoon passes are allowed, however, at this time, overnight passes are still not permitted.
  • Gazebo access to our patients on the two floors can be granted.
  • Patients can be taken outside by their visitor – no limits as to number of people visiting them outside, however, masks and social distancing are strongly recommended.
  • Patients can now attend appointments outside the hospital (eye appointments or such).
  • Homemade food from visitors is permitted.
  • Visiting hours will be from 13:00 to 20:00 Monday to Friday and from 13:00 to 16:30 on Saturday and Sunday.
  • Visitors must go through the screening station at information (main lobby doors) to be screened and get a badge to enter the patient’s room.


  • ER department:
    • No visitors allowed
    • Exception: if a patient has dementia, that patient can be accompanied. Children under the age of 16 can be accompanied.

Please note that any visitor who has symptoms or is not feeling well will not be allowed to visit.

We thank you for your precious collaboration and remind you that it is still possible to organize virtual visits with your loved ones.

Reminder: Do not show up if you have any of the following symptoms: fever, new cough, worsening of chronic cough, shortness of breath, difficulty breathing, sore throat, difficulty swallowing, decreased or loss of smell or taste, chills, headache, fatigue, discomfort, unexplained muscle pain (myalgia), nausea, vomiting, diarrhea, abdominal pain, pink eye (conjunctivitis), runny nose or nasal congestion without any other known cause.


Mask Mandate

Mandatory Mask Mandate at Hôpital Notre-Dame Hospital (Hearst).

Although most of Ontario’s remaining Mask mandates will be lifted on Saturday, June 11, 2022, the Hôpital Notre-Dame Hospital (Hearst), as a high-risk setting, in order to protect our vulnerable patients and our staff, will continue with the mask mandate which includes the requirement for everyone to wear a mask in our hospital, at all times. This includes all staff, outpatients in for appointments and visitors.

Screening continues to be in effect as well.

Thank you for your understanding and cooperation.

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